Attribution Analytics: Cohort Data Delay as of December 30

Update January 19 2019, 01:00 UTC:

AA Cohort Reporting data remains current and is within normal updating cycles (within 36 hours). Engineering remains engaged to correct the partial hours 04:00-05:59 UTC of January 1, 2019.  Next progress status update to be provided January 22 17:00 PST (1/23 01:00 UTC) or earlier.

Update January 16 2019, 20:30 UTC:

AA Cohort Reporting data remains current and is within normal updating cycles (within 36 hours). Engineering is testing a fix for the partial hours 04:00-05:59 UTC of January 1, 2019 and remains on track to be completed by this coming weekend.  Next progress status update to be provided January 18th 17:00 PST (1/19 01:00 UTC) or earlier.

Update January 13 2019, 23:00 UTC:

AA Cohort Reporting data is now current through 1/12/2019 10:00 UTC and is within normal range. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019 reflecting an approximate 5% understatement for 1/1/19. This is estimated to be completed later this week.  Next progress status update to be provided January 17th 17:00 PST (1/18 01:00 UTC) or earlier.

Update January 12 2019, 23:00 UTC:

AA Cohort Reporting data is mostly current through 1/10/2019 13:00 UTC. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019. The net effect of the partial hours on 1/1/19 UTC is that this date is approximately 5% understated. Current catch-up processing rate remains on pace to catch this weekend. Next progress status update to be provided January 13th 15:00 PST (23:00 UTC) or earlier.

Update January 12 2019, 02:10 UTC:

AA Cohort Reporting data is mostly current through 1/9/2019 07:00 UTC. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019. The net effect of the partial hours on 1/1/19 UTC is that this date is approximately 5% understated. Current catch-up processing rate remains on pace to catch up this weekend. Next progress status update to be provided January 12th 15:00 PST (23:00 UTC) or earlier.

Update January 11 2019, 18:30 UTC:

AA Cohort Reporting data is mostly current through 1/8/2019 15:00 UTC. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019. The net effect of the partial hours on 1/1/19 UTC is that this date is approximately 5% understated. Current catch-up processing rate remains on pace to catch up this weekend. Next progress status update to be provided January 11th 18:30 PST (02:30 UTC) or earlier.

Update January 11 2019, 02:20 UTC:

AA Cohort Reporting data is mostly current through 1/7/2019 10:00 UTC. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019. The net effect of the partial hours on 1/1/19 UTC is that this date is approximately 5% understated. Current catch-up processing rate remains on pace to catch up to normal time within a few days. Next progress status update to be provided January 11th 10:30 PST (18:30 UTC) or earlier.

Update January 10 2019, 18:30 UTC:

AA Cohort Reporting data is mostly current through 1/6/2019 19:00 UTC. Engineering is still investigating the partial hours 04:00-05:59 UTC of January 1, 2019. The net effect of the partial hours on 1/1/19 UTC is that this date is approximately 5% understated. Current catch-up processing rate remains on pace to catch up to normal time within a few days. Next progress status update to be provided January 10th 18:30 PST (02:30 UTC) or earlier.

Update January 10 2019, 02:00 UTC:

AA Cohort Reporting data is mostly current through 1/5/2019 13:00 UTC.  There is an approximate 70-minute window within hours 04:00-05:59 UTC of January 1, 2019 that is still incomplete.  Engineering is investigating this 2-hour time block for additional processing.  Current rate remains on pace to catch up all data within a few days.  Next progress status update to be provided January 10th 10:30 PST (18:30 UTC) or earlier.

Update January 9 2019, 18:20 UTC:

AA Cohort Reporting data is mostly current through 1/4/2019 21:00 UTC.  There is an approximate 70-minute window within hours 04:00-05:59 UTC of January 1, 2019 that is still incomplete.  Engineering is investigating this 2-hour time block for additional processing.  Current rate remains on pace to catch up all data within a few days.  Next progress status update to be provided January 9th 18:30 PST (02:30 UTC) or earlier.

Update January 9 2019, 02:30 UTC:

AA Cohort Reporting data is mostly current through 1/4/2019 06:00 UTC.  There is an approximate 70-minute window within hours 04:00-05:59 UTC of January 1, 2019 that is still incomplete.  Engineering is investigating this 2-hour time block for additional processing.  Current rate remains on pace to catch up all data within a few days.  Next progress status update to be provided January 9th 10:30 PST (18:30 UTC) or earlier.

Update January 8 2019, 18:00 UTC:

AA Cohort Reporting data is mostly current through 1/3/2019 01:00 UTC.  There is an approximate 70-minute window within hours 04:00-05:59 UTC of January 1, 2019 that is still incomplete.  Engineering is investigating this 2-hour time block for additional processing.  Additional batches for January 3 forward are currently processing.  Current rate remains on pace to catch up all data within a few days.  Next progress status update to be provided January 8th 18:30 PST (02:30 UTC) or earlier.

Update January 8 2019, 03:20 UTC:

AA Cohort Reporting data is newly current through 1/2/2019 10:00 UTC.  Additional back-populating batches are currently processing.  Current optimal processing remains on pace to catch up all data within a few days.  Next progress status update to be provided January 8th 10:30 PST (18:30 UTC) or earlier.

Update January 7 2019, 16:20 UTC:

AA Cohort Reporting data is newly current through 1/1/2019 03:00 UTC.  Additional back-populating batches are currently processing.  Current optimal processing rate is on pace to catch up all data within a few days.  Next progress status update to be provided January 7th 19:30 PST (03:30 UTC) or earlier.

Update January 7 2019, 01:50 UTC:

AA Cohort Reporting data is newly current through 12/31/2018 15:00 UTC.  Further back-populating batches are currently processing.  Resolution time unknown.  Next progress status update to be provided January 7th 11:30 PST (19:30 UTC) or earlier.

Update January 6 2019, 18:30 UTC:

Subsequent reporting batches have encountered additional issues.  Engineering is continuing work to address.  AA Cohort Reporting data is current through 12/30/2018 20:00 UTC.  Resolution time unknown.  Next status update to be provided January 6th 20:30 PST (04:30 UTC) or earlier.

Update January 6 2019, 03:30 UTC:

Subsequent reporting batches have encountered issues causing them to stop and restart.  Engineering is continuing to actively monitor and address batches processing.  AA Cohort Reporting data is current through 12/30/2018 20:00 UTC.  Resolution time unknown.  Next status update to be provided January 6th 10:30 PST (18:30 UTC) or earlier.

Update January 5 2019, 18:00 UTC:

Engineering has applied and is verifying a processing patch. AA Cohort Reporting data is newly current through 12/30/2018 20:00 UTC.  While data continues to back populate, it may appear that some reporting data is visible for dates and times following 12/30/2018 20:00 UTC.  While this issue is being resolved, refer back to this status page for verification of which date and time data is verified to be current through.  Approximate back-populating time still unknown at this point.  Next status update to be provided January 5th 19:30 PST (03:30 UTC) or earlier.

Update January 4 2019, 23:30 UTC:

Engineering has identified the failing process and is working on a patch. Once patched, the team will ensure the AA Cohort Reporting data is fully populated.  Cohorts data is current through 12/30/2018 08:00 UTC.  Estimated resolution time is unknown.  Next status update to be provided January 5th 15:30 PST (23:30 UTC) or earlier.

Update January 4 2019, 17:00 UTC:

Engineering team is still actively engaged in updating AA Cohorts Reporting data.  Cohorts data is current through 12/30/2018 08:00 UTC.  Estimated report update time is unknown.  Next status update to be provided January 4th 15:30 PST (23:30 UTC) or earlier.

Update January 3 2019, 23:40 UTC:

AA Cohorts Reporting data is still being processed and is current through 12/30/2018 08:00 UTC.  Estimated report update time is unknown and engineering team is engaged as a high priority.  Next status update to be provided January 4th 09:00 PST (17:00 UTC) or earlier.

Original Post:

Posting of data to AA Cohort Reports is currently delayed. The Cohort Report data is current through 12/30/2018 08:00 UTC with more recent data still being processed. Attribution is not impacted and there is no loss of data.  Actuals and Logs Reports are not affected.

If you have any further questions, your Customer Success Manager or the Support Team will be happy to help.