HasOffers: 522/502 Errors

As of September 6th 2018, some clients utilizing Cloudflare have notified us that they are experiencing intermittent 522 Timeout, and 502 Bad Gateway Errors when accessing the application. Tracking continues to operate unhindered, and all data is being captured and recorded successfully.

The Cloudflare has been notified of these issues, and our engineers are currently working to investigate. At this time, we have not received any cases of this issue from users who are not currently using Cloudflare with their custom application domains.

At least one client has noted that disabling Cloudflare has led to the errors no longer being encountered. If possible we recommend disabling Cloudflare on your custom application domain in the interim, to determine if it helps in your specific case. We will post further updates to this page as they become available.

If you have any questions please do not hesitate to contact support@tune.com